Privacy Policy

WISP Compliance (Pty) Ltd (“WISPCOM”, “we”, “us”, or “our”) is committed to protecting personal information and processing it responsibly in accordance with applicable South African law, including the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

Information we collect

We may collect and process personal information including names, contact details, company details, licence and regulatory information, onboarding documentation, correspondence records, and any information voluntarily submitted through our website, onboarding processes, or email communications.

How we use information

We process personal information for legitimate business and compliance-related purposes, including:

• client onboarding and administration
• telecommunications compliance management and related reporting
• regulatory correspondence support
• communication relating to enquiries, onboarding, and service delivery
• internal record-keeping, governance, and operational management

Sharing of information

We do not sell personal information. Information may be shared with service providers, technology platforms, or regulatory bodies where reasonably necessary for operational delivery, compliance management, or where disclosure is required by law.

Information security

WISPCOM takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Retention

Personal information is retained for as long as reasonably necessary for operational, regulatory, contractual, or legal purposes, after which it will be deleted, destroyed, or de-identified where appropriate.

Your rights

Subject to applicable law, you may request access to personal information held by us, request correction of inaccurate information, or object to or request restriction of certain forms of processing.

Contact

For any privacy-related queries, or to exercise any applicable rights, please contact:

[email protected]